In the following cases, we will make a free reissue or full refund:
· Product cannot use in warranty period because of product quality problems
· Product is damaged in transit
· Product is not delivered in time because of our reason
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Process of free reissue or full refund:
· Buyers send an email to our customer service to describe the problem, and to provide evidence (clear photos, screenshots, or video)
· We will check the problem in 1 working days. For eligible cases, we will provide a free replacement or full refund within 1-2 business days
· If a return is required, the return shipping fee will be paid by us
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“Buyers can apply for return or exchange within 90 days of receipt“
