Industrial LCD

1. What documents are required for customs clearance?

Commercial Invoice: indicate the product name, quantity, unit price, total price, and other information.

Packing List: Detailed list of the content, weight, and size of each packing box.

Bill of Lading: the transportation certificate of goods by sea or by air.

Export License: according to the requirements of the destination country.

2. What is the process of customs declaration?

Prepare documents: Organize commercial invoice, packing list, bill of lading, and other documents.

Customs Declaration: Submit customs declaration through the electronic port system or customs brokers.

Customs Inspection: Customs may conduct random inspections of the goods to ensure that the declared information is consistent with the actual.

Payment of Customs Duty: Pay the appropriate fees according to the customs policy of the destination country.

Release of goods: After Customs approval, the goods can be released and arranged for transportation.

3. How is the freight calculated?

Mode of transportation:

  Sea freight: suitable for large quantities of goods, billed by volume (CBM) or weight (tons).

  Air freight: suitable for small quantity and high-value goods, billed by weight (kg).

  Express: suitable for small samples, billed by weight and size.

Surcharges:

  Fuel surcharge, port charges, customs clearance fees, etc.

Influencing factors:

  Cargo volume, weight, destination, transportation timeframe, etc.

4. What are the logistics methods?

Sea transportation:

  Full Container Load (FCL): suitable for large volumes of goods, fixed cost.

  LCL (LCL): suitable for small quantities of goods, according to the volume of shared costs.

Air Freight:

  Fast but high cost, suitable for urgent orders.

International Express:

  Such as DHL, FedEx, and UPS, suitable for small samples or urgent replenishment.

Multimodal transportation:

  Combining sea, air, and land transportation, suitable for complex transportation routes.

5. How to establish an after-sales service system?

Localized service:

Set up after-sales service centers in target markets or cooperate with local service providers.

Technical support:

Provide multi-language technical documents, online support, and remote assistance.

Warranty Policy:

Clarify the warranty period (e.g. 1-2 years) and warranty coverage (e.g. non-human damage).

Spare parts availability:

Ensure adequate spare parts inventory and quick response to customer needs.

Customer Training:

Provide customers with product use and maintenance training.

6. What are the payment methods?

Letter of credit (L/C):

  Suitable for large orders, the bank is an intermediary to protect the rights and interests of buyers and sellers.

Telegraphic Transfer (T/T):

  The common way is divided into prepayment (30% deposit, 70% final payment) or installment payment.

PayPal/Credit Card:

Suitable for small orders, higher handling fees, but convenient payment.

Western Union:

  Fast arrival, suitable for small transactions.

7. Is logistics insurance necessary?

It is recommended to purchase:

  LCDs are fragile products and may be damaged or lost during transportation.

Insurance coverage:

  Including damage, loss, fire, water damage, etc. during transportation.

Insurance cost:

  Usually 0.3%-1% of the value of the goods, depending on the mode of transportation and destination.

8. What are the special requirements of different countries?

EU:

  CE certification and RoHS certification are required.

U.S.A.:

FCC certification and UL certification are required.

Japan:

PSE certification is required.

Middle East:

COC certification (Certificate of Conformity) is required.

India:

  BIS certification is required.

9. What are the packaging requirements?

Shock-proof packaging:

  Use foam, bubble wrap, and other materials to protect the screen.

Moisture-proof treatment:

  Place desiccant inside the package to avoid moisture.

Outer box reinforcement:

  Use high-strength cartons or wooden boxes to prevent breakage during transportation.

Clear labeling:

  Label the outer box with “Fragile”, “Up”, “Moisture-proof” and other markings.

10. Common Problems and Solutions

Problem 1: The goods are damaged in transportation

  Solution: Purchase logistics insurance and improve packaging.

Problem 2: Customs clearance delay

  Solution: Prepare complete customs declaration documents in advance and understand the customs clearance requirements of destination countries.

Problem 3: Customers are not satisfied with product quality

  Solution: Provide samples for confirmation and strengthen factory quality inspection.